سياسة الاسترداد
Returns and refunds - Corropt & Chroma
You have 30 days from the date your order is delivered (based on the carrier's delivery scan) to return an item. Holders receive an extended 45-day window automatically.
To be eligible, items must be unworn and unwashed, with tags and the garment passport still attached, free of smoke, perfume, makeup, deodorant residue or odour, and returned in their original packaging where possible. Every return is inspected by hand.
Final sale items (not returnable): limited editions (including the Santorini Tee and any numbered runs), made-to-order pieces, worn, washed or altered pieces or pieces with the passport removed, and gift cards and digital items.
Damaged or incorrect items: if your order arrives damaged or you received the wrong item, email hello@corropt.com within 7 days of delivery and we will resolve it, outside the 30-day window and conditions above.
How to return: start a return at corropt.com/returns or email hello@corropt.com with your order number. We will email you a prepaid return label and a return number. Return shipping is free in all regions we ship to.
Refunds: we inspect returned items within 3 business days of arrival. Approved refunds are issued to your original payment method within 7 business days of us receiving the item. Import duties are paid to your local customs authority, not to us, so any refund of duties must be claimed from them.
Questions: hello@corropt.com or +971 58 593 8642.
LionTrade FZ LLC, trading as Corropt & Chroma, Meydan Free Zone, Dubai, United Arab Emirates.